Technical support

Welcome to the technical support page of Boti! Here you can find all the necessary information to make the most efficient use of our services. We at Boti take pride in offering you quality and professional support, as we know how important it is to receive help in real-time to ensure a smooth and pleasant user experience.

Our team is here to help you with any question or issue that may arise. If you encounter a problem, have technical questions, or need assistance understanding any of Boti's features, do not hesitate to reach out to us. We understand that technology can sometimes be a bit complicated, especially when it comes to advanced tools like ours, so we are here to guide you and ensure you get the support you need.

The advantage of using Boti is that it allows you to perform a variety of actions directly through WhatsApp, without the need to install additional applications or deal with complicated settings. However, even with simple technological solutions, difficulties can still arise, and we are here to help.

How to contact technical support?

If you need assistance, the best way to contact our team is to send an email to the address.support@boti.botWe promise to be at your service and assist you as quickly as possible. In your email, we recommend including the following information to optimize the resolution process:

• Problem description:Clearly and in detail outline your issue or question. The more details you provide, the easier it will be for us to understand the problem and provide a quick and precise solution.
• Device and Usage:Please specify which device you are using (mobile phone, computer, tablet, etc.) and which software versions you are running (WhatsApp, operating system, etc.).
• Images or screenshots:If possible, attach pictures or screenshots of the problem so we can see exactly what the issue is and provide a more accurate solution.
• Contact Data:Make sure the email address you are using is correct and includes the necessary information for contact in case of need.

Common types of problems and answers

To help you more effectively, we have compiled a number of common issues and questions that may arise, along with answers that will help you resolve them quickly:

1. Unable to add Boti to your contacts.

If you are having trouble adding Boti's phone number (055-9847775) to your contacts, check the following:

• Make sure you entered the number correctly and without errors.
• Check if there are restrictions on adding contacts on your device.
• Clear the WhatsApp cache and try again.

2. Problems with sending messages or receiving responses from Boti.

If you are not receiving responses from Boti or are having sending issues, try the following steps:

• Check if there is an active and functional internet connection.
• Make sure that WhatsApp is running properly and that the latest updates have been installed.
• Try sending the message again and see if the problem is resolved.

3. Problems with setting reminders or sending faxes.

If you are having difficulties setting reminders or sending faxes, please take the following steps:

• Make sure you are using the correct format when creating the reminder or sending the fax.
• Please review the instructions again and ensure that you are following all the required steps.
• If the problem persists, please contact us with detailed information about the issue so we can assist you.

Additional help

If you are unable to resolve the issue using the above instructions, we recommend sending us an email with all the required details. We will review your inquiry and make every effort to provide a quick and efficient solution. Our responses are provided by a professional and experienced team, and your attention to every detail will help us assist you in the best possible way.

Fast and professional support is part of our commitment to providing you with a quality user experience. We thank you for choosing Boti and promise to do everything to ensure your satisfaction.

Don't forget to check the other support pages on our website, where you'll find additional information and guides to help you make the most of our services.